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Modern Communications in Management тест Синергия с ответами 100% баллов. 25 вопросов из теста ниже.
… philosophically grounded in the belief that good communication is essential to building trust, gaining commitment, and inspiring and uniting people to work together to accomplish a common purpose
* communicating with candor
* non routine communication
* communication champion
* communication channel
…gives a flow of information among members
* working from anywhere
* ethical communication
* chain communication network
* channel
…is as important as the message itself.
* when to use rich channels of communication
* when to use electronic channels of communication
* the 5 ps
* the selection of communication channel is....
…is the process by which information is exchanged and understood by two or more people
* manager communication
* routine communication
* communicating w candor
* goal of manager communication
…involves establishing credibility, building goals on common ground, making your position compelling to others, and connecting to others on an emotional as well as rational level
* "we are prevail! we are Virginia tech."
* rich channel of communication
* the correct use of language
* the art of persuasion
…enables a manager to determine whether the employee correctly interpreted the message
* the 5 Ps
* manager communication
* feedback
* components of communication
A process by which meanings are exchanged between persons through a common system of symbols and/or sounds
* collaboration
* language
* communication
* feedback
anything that interferes with the reciever understanding the message is called…
* feedback
* noise
* channel
* encoding
Communication going downward from managers to employees is … diagonal communication
* downward communication
* verbal intonation
* lateral communication
Converting a message into symbols like gestures or written, spoken is …
* communication
* encoding
* feedback
* noise
Different working hours, langauge barriers, different cultural norms are …
* classification of communication methods
* factors affecting complexity of communication
* main goal of controlling comms
* performance reports
encoding, formulating a message, selecting a communication channel, decoding, and feedback are …
* communicating w candor
* how to be an active listener
* components of communication
* communication channel
How can the words “Interactive, Push, Pull” be referred to collectively
* communication process elements
* classification of communication methods
* main goal of controlling communication
* communication
How can the words “Problem solving, teamwork, listening” be referred to collectively
* communication
* greatest threat to projects
* noise
* most important non-technical skills
Informal public meetings where info can be relayed, issues can be discussed, or employees can be brought together to celebrate accomplishments are …
* grapevine
* symposium
* Town Hall meeting
* roundtable
Jargon is…
* specialized terminology or language that members of a group use among themselves
* disregarding rational thinking and instead making emotional decisions
* deliberate manipulation of information to make it appear more favorable to the receiver
* cognitive barrier
Status, Progress, Forecasts are…
* enterprise process
* performance reports
* financial and accounting information
* suggestions for improvement
Stigma of working from home lifted, it can be intrusive because home life and work are merged implies …
* chain comm network
* choosing the right media
* working from anywhere
* decoding
the 5 Ps are about …
* when to use electronic channels of communication
* how are managers sense-givers
* how to give more effective presentations
* when to use rich channels of communication
Дополнительная информация:
The feature of how well this method conveys interpersonal warmth is called …
* interpersonal warmth
* interpersonal communication
* formality
* complexity capacity
The feature of this method that allows the message to be easily browsed or scanned for relevant information is called …
* encoding ease
* confidentiality
* scanability
* formalit
The situation when one person tells everyone is called …
* encoding ease
* feedback
* wheel communication network
* ethical communication
The variety of patterns of vertical and horizontal flows of organizational communication is …
* workplace socialization
* interpersonal communication
* communication networks
* organizational communication
What are sender, reciever, message, media, noise?
* performance reports
* classification of communication methods
* communication process elements
* noise
Workplaces that have few physical barriers and enclosures are …
* informal communication
* open workplaces
* cost
* social media
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